1. Legal Information
Company name: MDN
Website: mdnstore25.com
Contact email: contact@mdnstore25.com
Country of establishment: France
2. Acceptance of Conditions
By accessing and using the mdnstore25.com website, you unreservedly accept these General Terms and Conditions of Sale (GTC). If you do not accept these conditions, please do not use this website.
3. Products & Availability
- The products offered comply with current French legislation.
- MDN reserves the right to modify its catalog at any time.
- In the event of a product being unavailable after an order, the customer will be informed by email and fully reimbursed within 14 days.
4. Prices
- Prices are indicated in euros (€) including all taxes (TTC) for deliveries in France and Europe.
- For deliveries outside the EU (USA, Canada, etc.), displayed prices are exclusive of tax. Customs duties and local taxes are the responsibility of the customer.
- MDN reserves the right to modify its prices at any time, without prior notice.
5. Orders
- Any order placed on mdnstore25.com constitutes a sales contract between MDN and the customer.
- A confirmation email is sent after each order.
- MDN reserves the right to cancel any suspicious or fraudulent order.
6. Payment
- Payments are secured via Shopify Payments.
- Accepted methods: credit card (Visa, Mastercard, Amex), Shop Pay, and other methods available at checkout.
- Payment is debited at the time of order confirmation.
7. Delivery
- MDN delivers in France, Europe, USA, Canada, and worldwide.
- Delivery times and costs are indicated at checkout.
- MDN cannot be held responsible for delays related to carriers or customs.
- For deliveries outside the EU, customs fees may apply — these are the responsibility of the recipient.
8. Right of Withdrawal (EU & France)
In accordance with European Directive 2011/83/EU and the French Consumer Code:
- You have a period of 14 days from receipt of your order to exercise your right of withdrawal, without justification.
- To exercise this right, contact us at: contact@mdnstore25.com
- Return shipping costs are the responsibility of the customer, unless otherwise specified.
- Refunds will be issued within 14 days of receipt of the returned item.
⚠️ Exceptions: Personalized, unsealed hygiene or perishable products are not eligible for the right of withdrawal.
9. Legal Guarantees
In accordance with articles L.217-4 et seq. of the Consumer Code:
- Legal guarantee of conformity: 2 years from delivery.
- Guarantee against hidden defects: according to articles 1641 et seq. of the Civil Code.
10. Personal Data Protection (GDPR)
In accordance with the General Data Protection Regulation (GDPR — EU 2016/679) and the French Data Protection Act:
- Collected data (name, email, address, etc.) is used only for order processing and improving our services.
- Your data is never sold to third parties.
- Authorized subcontractors: Shopify (hosting & payment), carriers (delivery).
- Your rights: access, rectification, erasure, portability, objection — exercise them at: contact@mdnstore25.com
- Data retention period: 3 years after the last purchase.
- You can lodge a complaint with the CNIL: www.cnil.fr
11. Cookies
The mdnstore25.com website uses cookies to improve your experience, analyze traffic (Google Analytics), and personalize advertisements (Meta, TikTok, Google Ads). You can manage your preferences via our consent banner.
12. Intellectual Property
All content on the site (texts, images, logos, videos) is the exclusive property of MDN and is protected by copyright. Any reproduction without authorization is prohibited.
13. Liability
MDN cannot be held responsible for indirect damages related to the use of the site or temporary unavailability of the service.
14. Applicable Law & Disputes
- These GTC are subject to French law.
- In the event of a dispute, an amicable solution will be sought first.
- Failing this, the dispute will be brought before the competent French courts.
- Mediation: in accordance with article L.612-1 of the Consumer Code, you can use a consumer mediator free of charge.
15. Modifications
MDN reserves the right to modify these GTC at any time. The applicable conditions are those in force at the time of the order.
Last updated: April 12, 2026
